We all need feedback but few of us get the kind to really help us be successful on the job. And few of us do a good job of giving other people similar critique. The 3 x 5 conversation is a simple but effective way to communicate and to make sure we are focusing on … Read more
“I hear and I forget; I see and I remember; I do and I understand.” – Confucius What if there were a way to fully engage your best people to solve crucial problems quickly and creatively without the usual conflict, ambiguity and inefficiency of typical group interactions? And what if, while engaged in this … Read more
Roger Harrison was one of the founders of the professional discipline known as Organizational Development (OD). In the 1970s, he described a rather novel and tough-minded approach to team development. This was a bit of a departure from the then-vogue tender-minded approaches that assumed conflict and power struggles were symptoms of underlying leadership or structural … Read more
Are top performers made or born? How can I get more of them? The answers to these questions hold the key to every leader’s success. The more top performers a leader can select and/or develop, the greater the success of his or her organization. Competencies are clusters of KSAPs (knowledge, skills, abilities and personal characteristics) … Read more
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